Marketing: To Logo or Not To Logo
The Marketing Role of the Logo
A month ago I found myself in a marketing meeting discussing logos. It seems several years ago, the organization had changed its logo and there was no shortage of horrid stories around the change.
The people around the table didn’t like the revised logo and wanted to return to the previous one, but it had been licensed out to another organization.
The conversation continued citing all of the aspects of the current logo that weren’t liked. The color, the size of this or that, the inappropriateness of the image, etc.
Marketing materials needed to be reprinted and there was pressure to move forward.
What to do?
Having been involved in a few corporate identity programs and knowing howtricky a logo process could be, I suggested simply dropping the logo.
There is no law that states every company needs a logo. Some time would allow the organization time to think about what they wanted a new logo to communicate rather than rushing into a new design – one that could prove as disappointing as the last.
I was reminded of this meeting when I opened a recent email from Hugh MacLeod, the online artist behind GapingVoid. It hit the nail on the head.
“Meaning creates logos. Logos do not create meaning.”
Logos can and should be a source of corporate or organizational expression.
However, it cannot cover up reality. It can not add substance where there is none.
Logos are not the company and a company is not its logo. Logos should serve as a short-hand marketing illustration of what the company is and what it delivers. That’s all.
Ask yourself: When was the last or the first time you ever made a buying decision based upon a company’s logo? I’m guessing your answer is “never”. That’s the point.
Hugh is right. Don’t spend time and energy on this. Maybe your marketing materials, your business cards or your website will look a tad better, but a logo won’t make up for a bad product, bad management or a lousy idea.
Rather, start at the beginning by answering the hard marketing questions.
- What is the purpose of your company?
- What value do you offer and to whom?
- Which principals will guide company management and growth?
Answers to these questions should guide logo design.
Not only will you save yourself a lot of time, money and frustration, you’ll probably find that a logo isn’t really necessary to get you where you want to be.
What are your thoughts? Do you agree or disagree? Share them in the comments section below.

















about 12 months ago
Hi. My view is that,logo is important and is the face of the company. When an idea on setting up a business is conceived, first thing one to put in place is, company name,product and/or service then mission and vision. Logo is designed from those three key factors, logo becomes the face of the legacy(Company Name) and the brand, whether or not the product or service is good or bad logo is important,how you market the service or product will result in painting the logo. We should not confuse logo and how a product is packaged.
about 12 months ago
Jeffrey: Thanks for your comment. Yes, you’re right. The logo stems from the name, mission, vision, etc. And my point and that of Hugh is that there are many who focus on the logo design without giving thought to the purpose of their companies.
While the logo may have a role in reflecting the company’s values, the face of the company can be and is many things. It could be the face of the owner (e.g. Columbia Sports), a sleek, well designed product (e.g. iPod), a cause (e.g. Tom’s Shoes). The point is people are not attracted to a company for its logo. They are attracted to what is offered and how that offer is packaged…the total package. The logo is just a small part of that package.
about 11 months ago
What do you perceive as the relationship between a logo and branding? The Apple logo has evolved and changed over the years. Ditto for IBM, Ford, Volkswagen, Firefox and many other brands…. I have a vested interest here, I am a graphic designer who specializes in working with startups and entrepreneurs. I am of the firm opinion that EVERY business should have a logo. This can be as simple or as complex as you like and can afford. It can be as simple as the particular font and colour you choose – like CNN. Or as complex as the 2 in thick binder that Coca-Cola used to have as their logo reference book! Up to you, as the client… but having a logo establishes your identity quickly. Like Steve Jobs and his black T-shirts. It should mean something to you! Like my pawprint and tiger stripes for Southpaw Grafix.
about 11 months ago
Kathie: As described in the post, the purpose of a logo is not to define the business. A business, its purpose, its goals should define a logo. I am certain you’ve had situations where the client didn’t have their ducks in a row – didn’t really have a definition of what they wanted to be when they grew up. That had to make your job more difficult.
Logo design is important, so much so that it should not be made in a vacuum to accommodate press deadlines. It deserves careful consideration, time, and thought prior to selecting a graphic design. Hope that answers your question.